Includes appendices.

Includes bibliographical references (p. 311-339) and index.

1. What Are Emotions For? -- 2. Anatomy of an Emotional Hijacking -- 3. When Smart Is Dumb -- 4. Know Thyself -- 5. Passion's Slaves -- 6. The Master Aptitude -- 7. The Roots of Empathy -- 8. The Social Arts -- 9. Intimate Enemies -- 10. Managing with Heart -- 11. Mind and Medicine -- 12. The Family Crucible -- 13. Trauma and Emotional Relearning -- 14. Temperament Is Not Destiny -- 15. The Cost of Emotional Illiteracy -- 16. Schooling the Emotions -- Appendix A: What Is Emotion? -- Appendix B: Hallmarks of the Emotional Mind -- Appendix C: The Neural Circuitry of Fear -- Appendix D: W. T. Grant Consortium: Active Ingredients of Prevention Curriculum -- Appendix E: The Self Science Curriculum -- Appendix F: Social and Emotional Learning: Results.

Is IQ destiny? Not nearly as much as we think. Daniel Goleman's fascinating and persuasive book argues that our view of human intelligence is far too narrow, ignoring a crucial range of abilities that matter immensely in terms of how we do in life. Drawing on groundbreaking brain and behavioral research, Goleman shows the factors at work when people of high IQ flounder and those of modest IQ do surprisingly well. These factors add up to a different way of being smart - one he terms "emotional intelligence." Emotional intelligence includes self-awareness and impulse control, persistence, zeal and self-motivation, empathy and social deftness. These are the qualities that mark people who excel in real life: whose intimate relationships flourish, who are stars in the workplace. These are also the hallmarks of character and self-discipline, of altruism and compassion - basic capacities needed if our society is to thrive.

Emotional intelligence is not fixed at birth. Goleman's argument is based on a highly original synthesis of current research, including new insights into the brain architecture underlying emotion and rationality. He shows precisely how emotional intelligence can be nurtured and strengthened in all of us. And because the emotional lessons a child learns actually sculpt the brain's circuitry, Goleman provides detailed guidance as to how parents and schools can be use this window of opportunity in childhood.